Sales Administrative Assistant

VibroSystM specializes in the protection and monitoring of critical infrastructures in the energy sector (hydroelectric, thermal turbogenerators) and the mining industry (large mills, semi-autogenous grinding mills). The technologies developed by the company are deployed in more than 70 countries and are constantly evolving. The knowledge acquired over the past 40 years makes VibroSystM a worldwide leader in the diagnosis of large rotating machines.

Why?

By joining the Operations team, you will become a member of the great VibroSystM family. You will meet people who are respectful, passionate and proud to work in a Quebec-based company that is recognized worldwide. Here are some of the advantages.

• Integration, training and skills development;

• Group insurance paid by the employer:

  • Medication

  • Dental

  • Sight

  • Health care

  • Life

• Annual bonus;

• Sick/mobile leave;

• Registered retirement savings plan with employer contribution;

• Involvement and participation;

• Work and team spirit;

• Potential for advancement;

• Google Workspace collaboration tool;

• Efficient and organized management;

• CRM Cloud (Copper).

Your participation

The Sales Administrative Assistant provides administrative support to the team. He collaborates in managing customer requests, preparing commercial proposals, and issuing shipping and delivery slips in compliance with VibroSystM’s policies and procedures. He also ensures follow-up on files, administrative coordination with internal departments, and organizational support for corporate events.

• Manage emails and other requests addressed to the Sales department;

• Provide administrative support to the Sales and Service teams;

• Produce client quotes, including merchandise returns;

• Process orders received and correspond with clients to clarify details;

• Issue, review, and follow up on shipping and delivery slips;

• Maintain up-to-date customer data in the ERP software and CRM;

• Collaborate with Marketing to prepare corporate events;

• Prepare sales-related documents in accordance with established standards;

• Participate in the implementation of new work tools.

Your knowledge and experience

• Vocational diploma (DVS) or College diploma (DCS) in administration, office automation, or an equivalent combination of education and experience;

• Knowledge of office software tools;

• Proficiency in French and English, both spoken and written (for communications outside Quebec);

• Administrative rigor, sense of priorities, critical thinking, initiative, adaptability, and respect for deadlines;

• Positive and proactive attitude;

• Strong team player.

Assets

• Knowledge of CRM interface/management software 

• Experience using artificial intelligence

• Knowledge of a third language

• Experience in an industrial, engineering, or high-tech environment.

Environnement